Being a private label producer, we are very much aware of the fact that it is not our own, but the customer’s name on the packaging. It is, therefore, of the utmost importance that our high-quality products help build our customers’ good names. Making sure the entire team is always keenly aware of said quality is, therefore, a top priority within OK Nutripet. It is of the utmost importance that our customers trust us, and we will do everything we can in order to safeguard that. In order to meet our customers’ needs and requirements with regard to the quality standard, OK Nutripet has developed an extensive quality assurance system for which we have been IFS higher level certified for a number of years now. With an extensive training plan for our staff and regular internal and external audits, OK Nutripet creates the conditions required for extremely high-quality products.
From raw material to end product
In order to maintain the high quality of our products, it is of the utmost importance to assess our suppliers as well. All our suppliers, both existing and new, are extensively monitored every year. In addition to the quality of the raw materials and packaging supplied, the business ethics of our suppliers are also assessed. On receiving the raw materials and packaging each delivery is given its own lot number after the incoming inspection. In doing so, each component can be tracked and allocated to each end product during the entire production process. All of our end products also receive a unique batch number on delivery ensuring complete tracking and tracing.
We like to invite existing and new customers for audits in our company. We are well aware of changing quality standards and that knowledge and skills regarding quality control are becoming more and more advanced. Quality assurance is not a static system but a dynamic process that we keep developing further in collaboration with our customers. This way, specific customer needs can be included in our quality assurance system.